Have Your Say

Have-your-say At Diverse Cymru our aims, ideals and services are all based around empowering and uplifting the voices of people facing inequality across Wales. Have your say and help us keep our work true to this principle and true to the needs of our service users.

Your Experiences: Personal stories about the services you use and the support you require.

Your Views: Respond to consultations, legislation and the issues which affect you.

Our Responses: Read our responses to consultations. ­­­ As a national equality charity in Wales we particularly want to hear from:

  • Disabled people (physical, learning, mental health, sensory or hidden impairments)
  • Black and Minority Ethnic people (including Gypsy, Roma and Traveller people)
  • Lesbian, gay and bisexual people
  • Older people
  • Young people
  • People of different religions or faiths
  • Transgender people
  • Women




Tai-Pawb-LogoEYST logoDiverseCymru_Colour_strap-BILINGUAL


Invitation to focus groups for disabled and BME council tenants in Swansea and Cardiff

Are you a council tenant of Cardiff Council or Swansea Council who is also a disabled person or a person with Black, Asian or any other ethnic minority heritage? 

If so, Diverse Cymru, Ethnic Youth Support Team (EYST) and Tai Pawb invite you to free focus groups in Swansea and Cardiff.

The Wales Audit Office have commissioned us to do this work as part of their review of the Welsh Housing Quality Standards at Swansea and Cardiff Councils.

We would like to speak to disabled or BME tenants specifically because these groups are often under-represented, and this provides an opportunity to ensure that voices from more communities are heard and acted on.

These focus groups are your chance to tell us about your experiences as a Cardiff or Swansea council tenant and your ability to shape the design and delivery of improvements to your home.


We will be taking notes at the events. These will be provided to the Wales Audit Office and will inform their reports about the Welsh Housing Quality Standard to Swansea and Cardiff Councils. The information that the Wales Audit Office share and publish will be anonymous and will be about the themes and trends that we identify. A fair processing notice is attached which tells you about how the Wales Audit Office processes your personal data.

We will not use information to investigate specific complaints about the housing service. If you have a complaint about a service, we will direct you to the Council’s complaint procedure.


Places are limited and must be booked.

Tea, coffee and biscuits provided.

You’re welcome to bring a support worker, carer or friend with you.

Diverse Cymru will reimburse travel, access, childcare or replacement care costs. Please keep your tickets or receipts and contact us for further details.

https://www.diversecymru.org.uk/event/disabled-swansea-council-tenants-focus-group/ further details and to book the disabled Swansea Council tenant’s focus group on Wednesday 18th July at 12:30 pm

https://www.diversecymru.org.uk/event/disabled-cardiff-council-tenants-focus-group/  further details and to book the disabled Cardiff Council tenant’s focus group on Wednesday 25th July at 10 am.


If you have any questions about either focus group for disabled council tenants contact : Shelagh Maher, engagement officer, Diverse Cymru. Email: shelagh.maher@diverse.cymru or phone: 029 2036 8888 extension 255.

Registration form – Council tenants focus groups


Ethnic Youth Support Team (EYST) are running the black and minority ethnic Swansea and Cardiff council tenants focus groups. Go directly to eventbrite to book

Cardiff:  cardiffhousing.eventbrite.co.uk

Swansea:  swanseahousing@eventbrite.co.uk

Email ginger.w@eyst.org.uk if you have any questions or for more information

Registration form – Council tenants focus groups


Cardiff Council consults people to get their views before they change services or policies.

Current consultations from Cardiff Council are:

Have your say on public rights of way

Do you use paths in Cardiff for walking, by wheelchair, cycling, horse riding – or just getting outdoors?
If so, Cardiff Council’s Public Rights of Way team would like your ideas and views.
This survey is to help Cardiff Council compile a new Rights Of Way Improvement Plan (ROWIP) to make it easier for walkers, cyclists and equestrians to enjoy the countryside. 

Public Rights of Way (PRoW) include Footpaths, Bridleways and Restricted Byways, but not roadside pavements. 


More information is on Cardiff Council’s website here: https://www.cardiff.gov.uk/ENG/resident/Parking-roads-and-travel/Public-rights-of-way/ROWIP/Pages/default.aspx


Complete the survey here: https://www.snapsurveys.com/wh/s.asp?k=152292770165

You can also write to:

Tricia Cottnam, ROWIP Officer,

Public Rights of Way Team (room 301),

Cardiff Council,

County Hall,


CF10 4UW

Or email: rowip@cardiff.gov.uk


Deadline: 31st August 2018

Featured Consultation

Diverse Cymru regularly respond to consultations from the UK and Welsh Governments, local councils, and Local Health Boards.

Recently there has been a focus on housing. This includes:

  • Affordable (social) housing
  • Housing options to meet the needs of an ageing population
  • Housing for disabled people
  • How welfare reform has affected different people

Diverse Cymru is committed to gathering the views of diverse communities in Wales. We would like to hear your views to help inform our responses and views. We would be grateful if you could fill in the attached questionnaire as soon as possible. You do not have to answer every question. If you do not feel a question applies to you just skip it. More information will help us to understand more details of your experiences.

All responses are anonymous. We will not use any details which could potentially identify you or anyone else. Equality questions are only used to identify where there are different views and experiences for different communities.

You can complete an online form of the questionnaire here

Or if you prefer, you can complete a Word document of the questionnaire in the link below and email it back to Diverse Cymru (contact details included).
Diverse Cymru Accessible Housing 2017

The Healthwise Wales programme is also being run by the Welsh Government and looking for contributions. Please do visit their website for further details

Join the Equality and Human Rights Network
This network – run in partnership with Race Equality First and Diverse Cymru – is open to any third sector organisation working in Cardiff on any area of Equality and Human Rights.

We welcome new members.
Members can feed in views of people from disadvantaged communities and people facing discrimination in all areas of Cardiff.
The network discusses important Equality and Human Rights issues to change legislation, policy and practice together and make a difference to people’s lives.
We meet quarterly. Meetings include opportunities to:

  • Feed in stories, experiences and views from your service users and citizens on equality and human rights issues
  • Work together to jointly respond to key consultations and other opportunities to influence
  • Plan and run awareness raising campaigns and other work together 
  • Take joint action to tackle inequalities
  • Share information on your events, campaigns, projects and work with other organisations

Between meetings we share these stories, information and joint work by email.

To join the network email Thoria at thoria.m@c3sc.org.uk or call (029) 2048 5722
Please let other community groups or organisations you work with know about the network.



Your Experiences

Diverse Cymru are looking for people’s experiences and stories to help support our work to improve services, policy and practice throughout Wales. If you have a story to tell, whether you’ve had a good or a bad experience or if you think something could have been done better, let us know about it. As we collect these stories, which can be anonymised if you would like, we can use them to let services like those below know how they can improve and be more responsive to the needs of people, particularly across the protected characteristics.

  • Healthcare
  • Mental Health Services
  • Social Care
  • Wellbeing
  • Welfare and Benefits
  • Poverty
  • Social Exclusion
  • Equality and Human Rights
  • Hate Crime and Community Safety
  • Education
  • Employment

You can send us your experiences:

Through our online form:

Name (required)

Email (required)


Your experience

By email: Shelagh.Maher@diverse.cymru

Or by post:

Have Your Say
Diverse Cymru
307-315 Cowbridge Road East

Your Views

Current Consultations

From the National Assembly for Wales:

Diverse Cymru engages with both Local and National Government and the public sector on the issues that are most important in promoting equality across Wales, particularly where these issues effect people who would fall under one or more of the protected characteristics, by developing policy positions and offering practical recommendations.

Part of this process involves responding strategically to Welsh Government consultations that will have the biggest impact on people affected by inequality across the nation. Unfortunately, and although we share the details of these current consultations with our supporters, there are often too many being undertaken simultaneously for us to be able to provide a comprehensive response in every case. If you have an interest in giving your views on consultations around:

  • Healthcare
  • Mental Health services
  • Social care
  • Welfare and benefits
  • Poverty
  • Social exclusion
  • Equality
  • Well-being
  • Hate crime and community safety
  • Education
  • Employment

Please let us know by email: ele.hicks@diverse.cymru

Or by post:

Have Your Say
Diverse Cymru
307-315 Cowbridge Road East

If you would like to get more involved you can help us respond to consultations, gather other people’s views and research reports and available evidence by applying to be a volunteer with the Policy and Public Affairs Team.

Our Responses

Diverse Cymru briefing papers on issues and solutions with recommendations based on engagement with diverse communities. Read our responses to consultations, inquiries and other calls for evidence.

Diverse Cymru gathered the views of diverse communities in Cardiff about Communities First and ways forward to tackle poverty.

Views from this focus group have been used to develop a briefing paper and recommendations.


Welsh Government Mental Health and Substance Misuse Framework

Welsh Government Equality Objectives

Welsh Government Social Services and Wellbeing Act Code of Practice (Part 10 – Advocacy)

Future Arrangements for the Welsh Government Equality and Inclusion Programme

Commissioning Mental Health Services in Gwent



The Equality Act 2010 and its Impact on Disabled people – UK

Inquiry into the Timeliness and Accuracy of Benefit Delivery – UK

You can read the rest of our consultation responses on our Media Page.

You can also share your views about health, social care and well-being services in Cardiff and the Vale of Glamorgan with our Co-Creating Healthy Change project.