Impacts of Coronavirus (COVID-19) on diverse people in Wales | Survey

Diverse Cymru would like to know how the Coronavirus crisis has impacted on people from diverse backgrounds with this survey. As a cross-equality charity in Wales, we are looking at how the current crisis is affecting the whole range of diverse people. We are also looking at impacts on people with more than one protected characteristic.

In this survey, you will be able to share your views and concerns on how Coronavirus and responses to it have affected you and share any solutions you think could help.

We will use your experiences to develop our responses and evidence to the UK and Welsh Governments and other public sector organisations on the issues people are experiencing and what organisations need to do.


Please complete this survey by 30th June 2020 at the latest.
If you can return this survey earlier please do so. Diverse Cymru are currently contributing to a number of consultations, inquiries, and calls from the media.

How can I return my survey

You can complete this survey online by clicking on this link:

You can return the here by email to

Or by post: Diverse Cymru, 307-315 Cowbridge Road East, Cardiff, CF5 1JD

If you need any help or support to complete the survey, please contact us by:

Phone: 02920 368888           Email:

Post: Diverse Cymru, 307-315 Cowbridge Road East, Cardiff, CF5 1JD

Please note that postal enquiries may be delayed due to the ongoing Coronavirus crisis.

Priorities for the next Welsh Parliament | Survey

We are currently looking at priorities for the next Welsh Parliament. These will be used to develop our asks and priorities that we will share with parties in Wales as they develop their manifestos for the next Welsh Parliament elections in 2021.

We have developed a survey asking your views on equality and diversity priorities and key issues for the next 5 years.

The survey is available online here:

A Word version of this survey is here. You can complete this survey and send it back to by email.

If you need any help or support to complete the survey you can:


Telephone: 029 2036 8888 and ask for Georgia Marks

Or post to: Diverse Cymru

Alexandra House,

307-315 Cowbridge Road East,



We can read questions to you, explain the survey, or provide other support to help you complete the survey.

Please note: there may be a delay responding to post at the moment, due to the current Coronavirus situation.

Have your Say Today

We are holding 2 online engagement events.

These are Have Your Say events, where you can discuss your experiences and views on particular topics.

To make sure everyone has a chance to have their say these groups are about topics we also have surveys on. All responses, whether by survey or in an engagement event, will be part of our response.

There is a maximum of 10 people per session.

We are holding these on Zoom. To use Zoom you need an computer with internet access and a microphone. You do not need a Zoom account.

Our first online groups are:

Your experiences of Coronavirus and Inequalities – Tuesday 26th May 2:30 to 4:30 pm

Priorities for Equality in the next 5 years – Thursday 28th May 11:30 to 1:30 pm

Please email to register for these events.

We will send the meeting details and joining instructions to you shortly before the meeting.

If you would like to take part in one of these online engagement events, but are not available at that time please email Please let us know which engagement event(s) you are interested in and when you would be available.

Lock-down and Internet safety

This blog talks about internet safety as a major issue, which we’ve been finding a lot of parents dealing with due to COVID-19, and the lock-down. We know parents are experiencing high levels of stress because they are unaware of internet safety, and this is particularly prevalent within BAME households. 

Young people are spending more time online than ever.

We want to protect the mental health of young people, and support the communities we work with to protect people online. 

Read on for these top tips for parents to ensure internet safety, taken from this great blog.

Top tips

1. Take an interest in your child’s online world

Talk to your child about what they’re doing online. Take an interest in their interests and consider co-viewing or co-creating with them from time to time.

This website has an easy-to-read summaries of popular sites, apps, and social media:

2. Remember, you’re in charge

At the end of the day, remember you’re the parent. Set the boundaries.

3. Use filtering software and parent controls on devices (but be aware that this is only part of the solution).

There’s lots of available solutions, I-Player allows a parent lock, as one example.

4. Create a family media agreement

Create your own internet/device rules for your household and have your child agree to stick to them.

5. Make sure you check your child’s device.

Encourage them to talk to you if they feel uncomfortable with a friend request or message of a stranger. Support them – you don’t want your child to be discouraged from talking to you if they’re worried you might take their device away.

6. Help your child learn about privacy.

Teach your child to keep personal information private online, things like: their full name, Address, Phone number, Passwords, any plans and their birth date. Also make sure they know they don’t have to share any other social media accounts with other people. Someone talking to your child on an online game might not need to know your child is on other social media.

7. Help your child to think critically when they’re online.

Remind your child that not everything you read or see on the web is true, and not everyone online tells the truth. It’s very easy to fake authority.

8. Keep the lines of communication open

It’s crucial to talk to your child regularly and openly about what they’re doing online.

9. Make a plan with your child

Make sure they know what to do if someone who is contacting them asking to do something that is illegal, or sends them inappropriate content.

10. Strive for balance in your household

Encourage your child to balance their screen time and green time, and encourage offline interests.

11. Be aware of age restrictions

Many popular sites (YouTube, Instagram, Tiktok etc.) have age restrictions to their accounts, and these are in place for a reason: to keep young people safe.

12. Educate yourself

Explore reliable resources for parents so you can educate yourself and protect your children.

Be a role-model

A key message that underpins all of the above is: be a role model. Our own digital habits, like being constantly distracted by our own devices, are noticed by children. It can be easier said than done, but being more mindful of having a balanced approach to using technology ourselves is crucial.

Get in touch with our young person’s worker Zahrah if you have any questions, need help with an issue, or any more support on how to deal with internet safety through a holistic approach.

Supporting blind and partially sighted people

The sight loss sector in Wales has come together to produce an information resource for those with sight loss during the Coronavirus pandemic. As a sector there is concern that there are those who do not have access to information online. We want to get this information out to those people, who are most vulnerable at this time.
If you are contacted by, or contacting, someone with sight loss who is self-isolating and may require assistance with tasks such as shopping or prescription deliveries, the attached list contains contact details of organisations that can provide advice, information or support in your area. Under each Local Authority there is also the local society for blind and partially sighted people. There is also a list of national and specialist organisations. This information will be kept up-to-date online at:

Contact with corrections or amendments.

Let’s Talk about Dementia

Diverse Cymru’s BAME Dementia Project have today released their report into Dementia in BAME Communities. This project was established and developed by Suzanne Duval BEM.

You can download or view it here.

The report highlights recommendations arising from the event held in September 2019, including the following:

  • There needs to be more research by service providers into how BAME people in Wales experience dementia.
  • Service provision should be patient-centred and respect the dignity of the person with dementia.
  • Information on dementia and dementia related services should be provided in a range of formats.
  • more awareness raising and signposting around dementia and dementia services in BAME communities
  • Good practice and high quality care for people with dementia needs to be consistent across service providers.
  • There must be more support for carers

In 2019, an event was hosted as part of Diverse Cymru’s BAME Dementia Project. This project was established due to evidence that people from BAME communities are not accessing dementia services for a number of reasons. And a problem that already affects approximately 20-25,000 BAME people in the UK is expected to increase by seven or eight times that.

Within the event, wonderful speakers shared their experiences of caring for those with dementia, the value of stories, and of family. The Lord Mayor Councillor Daniel De’Ath highlighted the importance of good service, and Stevie Wonder’s beautiful ‘Yester Me Yester You, Yesterday’ capped off powerful stories of love, heartache, and hope delivered by Humie Webbe and Faith Walker. Mohammed Akhlak Rauf MBE traveled from Bradford to talk about his research, the role of culture, (both societal and service) and gave advice on the difficult conversations.

Taking work forward

Event organiser and BME Mental Health Manager at Diverse Cymru, Suzanne Duval BEM, said “It is clear that the needs of BAME people in Wales with Dementia are not being appropriately met. This event is part of taking this work forward and is a wonderful opportunity for the city of Cardiff to take a lead, and show how we respond to the challenge of positively acting upon the issues.”

Note to editors

For media enquiries please contact:
Joe Stockley at | +44 (0)75 1625 9801

For inquiry related queries please contact:

Diverse Cymru is a pan-Wales equality and diversity charity – working to ensure equality for all. Diverse Cymru’s vision is to help create a nation without prejudice or discrimination, where every person is equal and diversity is celebrated, and our mission is to eliminate discrimination and inequality. 

Policy Statement on COVID-19

On Wednesday The Guardian released an article containing research which confirmed what we already knew to be true, that COVID-19 was disproportionately affecting those from BAME communities.

Our policy expert Ele Hicks:

Recent evidence of the impact of COVID-19 on Black and Minority Ethnic people and communities casts a spotlight on existing inequalities.

We have known for a long time that Black and Minority Ethnic people face inequalities in health, including higher incidences of some health conditions; higher levels of socio-economic deprivation, which both increases risk of some health conditions and has a significant impact on health outcomes and mortality; lower income for some groups; and career segregation, including over-representation of BME communities in front-line roles.

These and other inequalities in society and between communities highlight that not enough has been done to address inequalities before COVID-19.

UK and Welsh Government should take this opportunity to ensure that inequalities are addressed both in tailored and targeted responses to the current crisis and in future.

Putting equality and diversity, through addressing the root causes of a range of inequalities, at the heart of all legislation, policy, guidance, strategy, initiative, and action in all areas of work and all public services is vital to address these inequalities both now and in the future.


View some helpful resources relating to COVID-19 and BAME Communities here.

Note to editors

For media enquiries please contact:
Joe Stockley at | +44 (0)75 1625 9801

For inquiry related queries please contact:

Diverse Cymru is a pan-Wales equality and diversity charity – working to ensure equality for all. Diverse Cymru’s vision is to help create a nation without prejudice or discrimination, where every person is equal and diversity is celebrated, and our mission is to eliminate discrimination and inequality. 


Mosque under the crescent moon and star.

Fasting is one of the five pillars of Islam, and Muslims are required to fast during Ramadan, the ninth month of the Islamic calendar.

It is derived from the Arabic word “Al Ramad”, which means intense heat and drought. This reflects the hardship felt by Muslims who fast every day from dawn to sunset. During this time they cannot eat or drink anything for the whole day.

To all our Muslim friends and the Muslim Community, Ramadan Mubarak, and remember to stay hydrated! 


The World Health Organisation has contributed ‘Safe Practice during Ramadan in the context of COVID-19‘. This gives helpful tips and advice to those fasting this year. 

Diverse Cymru have gathered useful resources for COVID-19 and BAME communities, and the most up to date information on support and advice here.

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